Utility Survey Ranks Staff Experience Concerns as #1 New Project Inhibitor

February 14, 2017 

Results from Bridge Energy Group’s 2017 Bridge Index Utility Industry Grid Operations Survey, incorporating feedback from 20,000 utility executives, managers and engineers, show staff experience is a project inhibitor for many organizations. Outsourcing operational technology services has also become less taboo.

Results uncovered a 71% increase in organizations considering outsourcing their OT operations and support — fueled by 45% of utilities surveyed concerned about limited staff experience and pending employee retirement.

“The ability to staff real-time systems experts continues to be an impediment to both the delivery of new OT projects and meeting the demands of day-to-day systems operation,” says Bridge Energy Group. “OT resource planning and risk management at a portfolio level is required to effectively prioritize and optimize what is typically a constrained set of key resources.”

The annual utility survey, one of the most comprehensive in the industry, provides insight on grid enhancement activities and priorities set forth by Canadian and American utilities. The 2017 Bridge Index Grid Operations Survey also reveals the top three, near-term grid enhancement projects as

1. communications network (61%)

2. distribution automation (60%)

3. customer service portals (56%)

Consistent with the industry’s increased spend on grid modernization, top projects planned include systems, infrastructure and technologies focused on the communication, visualization and quality of data. “These projects can have an immediate impact on improving operational performance and are the building blocks upon which grid modernization goals will be achieved, including increased situational awareness, grid reliability, DER integration and more,” says Mike Bianco, VP Grid Operations Solutions, Bridge Energy Group.

Survey results also show that Canadian and American utilities are satisfied with current power outage and restoration solutions, as 41% of the utilities surveyed have upgraded their meters to smart meters for their primary source of outage information and 60% are now using advanced technology to detect blue sky outages.

“Data show that North American utilities seem satisfied with current outage and restoration solutions. Those that aren’t should look to increase overall benefit of smart meters through improved meter to grid integration.”

Full survey results are available here: http://bit.ly/1UxyqHv.

 

Related Articles


Changing Scene

  • New E.B. Horsman & Son Northwest Edmonton Distribution Centre Opening Soon

    New E.B. Horsman & Son Northwest Edmonton Distribution Centre Opening Soon

    The countdown begins for E.B. Horsman & Sons’ New Distribution Centre opening date on May 6th. This expansion marks an exciting chapter in EB Horsman’s journey across Western Canada. As the company continues to scale it’s operations, the opening of the New Distribution Centre in Northwest Edmonton will enhance the company’s efficiency, improve service delivery, and meet the… Read More…

  • Southwire Announces Investment in Condoit

    Southwire Announces Investment in Condoit

    In support of Southwire’s focus on strategic growth, the company is pleased to announce an investment in Condoit, a software platform for electrical design, analysis and collaboration. Condoit, based in Birmingham, Ala., has developed a software application to dramatically simplify the process of documenting “as-built” drawings of electrical systems. Condoit’s software aids in the design of… Read More…


Peers & Profiles

  • Taken from Graybar Canada Linkedin Post Enjoy a glimpse of the wonderful moments from Graybar Canada’s recent customer appreciation BBQs! The company was grateful for the smiles and connections made with our amazing customers and vendors. They are looking forward to the next gathering! Source Read More…

  • Article taken from Linkedin Post Electrozad is thrilled to spotlight their Chatham Branch and recognize their exceptional efforts in cleaning up their community. The team took time to coordinate a community clean-up around their branch. This is a commendable initiative that not only helps maintain the cleanliness and hygiene around the branch but also contributes… Read More…