Canadian Electrical Wholesaler

Reset Button

David Gordon

We’re at that time of year. The doldrums days of summer. The time when it gets hot and many people naturally become a little more “laisser faire.” When we use the excuse of mid year, summertime, the July 1 holiday, vacations or just being “too busy” as reasons why we need to keep things on autopilot.

But have you looked historically at what percentage of your business is conducted between January and June vs. July and December? For many distributors the answer is 45% vs. 55%. And for some, this year it could be 40/60, given the challenging first quarter, in order to achieve any growth.

Is it time to hit the reset button?

As we head into summer, consider:

• If you had a plan coming into this year, are you on track? If not, what needs to be adjusted?

• If joint plans were developed with manufacturers (or with your distributors, reps or salespeople), are they being implemented? Are you on track for achieving goals and rebate objectives? If not, is it time for some adjustments? Are you confident that your existing plan will deliver, or are you “hoping” it will (and you know what they say about hope being your strategy)?

• Are your salespeople on track? Do they need to reset, or identify, some target accounts for Q3, and then reload for Q4?

• In purchasing, are you taking advantage of quarterly/mid year supplier return policies to right size inventory and minimize excess and obsolete inventory (and maximize the benefits you’ve earned from a manufacturer)?

• Is your marketing department reconsidering their initiatives and identifying shorter-term strategies that can impact this year’s business?

• Do you have scheduled mid year reviews with your salespeople and key suppliers?

• Are margins challenged? Have you reviewed pricing to see where you can get some quick benefits and re-evaluated your SPA utilization? Speaking of SPAs, are you current on filing for claims?

• Is now the time to be opportunistic in expanding your sales organization? Two reasons: increase your coverage and prepare for next generation. Hiring now enables you to train them in your systems / methodology through the remainder of the year while possible reaching new customers and reassigning under-performing (or lacklustre) accounts that your existing sales organization doesn’t have time to reach.

• Consider reviewing your information and look at

o customers who are growing at a faster pace … why are they?

o identifying product categories where you are underperforming or overperforming? Why? What could be rectified / emulated?

o identifying customers whose stock business is growing at a accelerated rate? What could be emulated with others? How could you further help them?

o whether your team aware of supplier new products? How could you better promote these?

o what services are under promoted to your customer base?

o which distributors are making the market for you vs. being happy with the tide? Focus a little more effort on those who proactively support you … in essence “double down on winners.”

o whether your salespeople carry too many accounts. Force them to stop calling on, or servicing, accounts less than $x (for some companies this is $25,000, some $50,000, some $100,000) and ensure that they spend more time with their top 5-10 customers (maybe less). Experience has shown that less can deliver more.

Have every major department, and salesperson, should develop a 1 page (max) second half plan consisting of one paragraph, providing a first half analysis / evaluation and the remainder focusing on second half objectives and initiatives with defined timelines, responsibility assignments and support needs.

It’s easy to keep the ship steady, put the company on summertime autopilot, get caught up in the heat of activity and say, “it’s summertime and everyone’s too busy,” and then come back in September and say, “We need to start thinking of 2016.″ Where will six months have gone?

Sometimes staying the course is the right course. Sometimes you need to take the fork in the road to reach your destination.

If not now, when? Now is the time to re-energize plans and your team to ensure you finish the year strong and meet your objectives. Odds are your competition will take the summer off.

And sometimes it helps to have a 3rd party perspective for a day …

Should you do a mid year review within your company and hit “reset”? 

Perhaps powering down for a 1/2 day to a day to hit “reset” can help you adjust and gain a different perspective. After all, isn’t that how we diagnose many tech problems… push the reset button or power down?


David Gordon is President of Channel Marketing Group. Channel Marketing Group helps manufacturers and distributors in the construction and industrial trades generate ideas to accelerate revenue through strategic planning, marketing planning and coaching and market research initiatives. He can be reached at 919.488.8635.

More in CEW by David Gordon:

Innovation Takes Culture, Not Only Books: Part 1

Innovation Takes Culture, Not Only Books: Part 2

The Amazon Supply Threat

Selling Lighting or Selling Data?

Are You Uncomfortable? Good.

10 Tips for Taking Share

Boosting Performance at Your Webstore

Amazon Upgrades from Supply to Business

Evolving the Role of Marketing Within Your Distributorship

Strategies in Light Observations: Distributor LED Opportunities

Are You Ready To Sell LEDs Differently?

16 Distribution Industry Trends for 2016

Lighting the Way to Demand Creation

Sales Making Excuses?

Converting Emails Into Sales Through Thoughtful Communications

Learning from Amazon and Generating Ideas

Turning Your Staff into a Competitive Advantage

Internet is Impersonal

Sales and Marketing - How Can Joint Sales Calls Become More Effective

Creating Demand to Drive Profitable Growth

Is Your Company a Kool-Aid Drinker?

What Manufacturers (and Their Reps) Don't Know About Distributor Joint Sales Calls

What is Marketing's ROI?

Not All Is Meant for Online

Point of Sale… Profits Lost?





 

 

 

ABBDuring E.B. Horsman & Son’s (EBH) Annual General Meeting on March 5, 2019, ABB Canada was presented with the 2018 EBH Supplier of the Year award by Tyson Carvell, VP of Marketing. The award was received by Ed Atkinson, ABB Commercial & Construction Sales Manager for BC, on behalf of Rob Ruys, ABB Regional Manager for Western Canada.

Each year E.B. Horsman & Son monitors the sales and operations of each of their 600+ supplier partners. 

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SouthwireIn March 2018, Southwire announced the investment of more than US$9 million back into the lives of employees through one-time employee bonuses, expanded parental leave and a strengthened commitment to education through the Bridge Scholarship Program, a one-time opportunity for eligible hourly employees seeking to further their education through a two-year degree, four-year degree or technical certification. One year later, 64 employees have been awarded the Bridge Scholarship.  

“Building organizational capability is vital to maintaining our great culture and driving business results,” says Kelley Park, Executive Vice President of Human Resources.

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CEW 6 HR 400People with low levels of coping skills are at higher risk for mental health issues and mental illness than those with high levels. Gaps in coping skills inhibit the ability to solve problems and to make healthy and effective decisions.

To examine how coping skills can predict health outcomes, Dr. Bill Howatt facilitated a doctoral research study that examined the question: “What role does an individual’s coping skills have in predicting psychological and physical health outcomes?” The study found that coping skills mattered and were, in fact, a moderator that partially explains why some individuals had better physical and psychological health outcomes than others. The study concluded that when combining a person’s coping skills with their perceived stress levels, coping skills were significant in predicting which employees were at more or less risk for health issues.

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Changing Scene

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  The OmniCable Toronto branch recently completed its first customer order after opening ...
The Hannover Messe Trade Fair in Germany, held this year at the beginning of April, is the world’s ...
Global energy producer BP has selected Schneider Electric as one of its main electrical ...
The Stratford and District Chamber of Commerce has presented its 2019 Business Leader of the Year ...
The company’s wholesale locations will be branded Robinson Supply, and the lighting and bath ...
GE has completed the sale of its Current, powered by GE business unit to American Industrial ...
Omni Cable Corporation (OmniCable), headquartered in West Chester, PA, is proud to announce the ...
In preparation for the retirement of Gabriel Massabni in 2020, Jason Prevost has joined Leviton as ...
During E.B. Horsman & Son’s (EBH) Annual General Meeting on March 5, 2019, ABB Canada was ...
Desdowd Inc. has been chosen to serve as Thermon’s manufacturer's agent for the province of Quebec ...

CREECree, Inc. has signed an agreement to sell its Lighting Products business unit, which includes the LED lighting fixtures, lamps and corporate lighting solutions business for commercial, industrial and consumer applications, to Ideal Industries, Inc. for approximately US$310 million before tax impacts, including up-front and contingent consideration and the assumption of certain liabilities. Cree expects to receive an initial cash payment of US$225 million, subject to purchase price adjustments, and has the potential to receive a targeted earn-out payment of approximately US$85 million based on an adjusted EBITDA metric for Cree Lighting over a 12-month period beginning two years after the transaction closes.

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EHRC WLNElectricity Human Resources Canada is delighted to have announced its new partnership with Women Leadership Nation™ (WLN) on International Women’s Day.

Electricity Human Resources Canada is delighted to have announced its new partnership with Women Leadership Nation™ (WLN) on International Women’s Day. This strategic alliance will offer EHRC members and Leadership Accord signatories with training, development and strategy support in their efforts to make progress in closing the Gender Gap.

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ABB Showcases Its Vision of Leadership in Digital Industries at ABB Customer World 2019

Show ReportBy Line Goyette

Leaders and innovators from business, government and the education sector gathered for this ABB premier collaboration event. More than 11,000 delegates attended the bi-annual ABB Customer World Houston 2019 from March 4 to 7 in Houston, Texas. ABB’s latest pioneering technologies were displayed over 150,000 sq ft of a colourful, buzzy display of futuristic conveyor belts and robots, an ABB Formula E Generation 2 car, and much more groundbreaking technology.

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Peers & Profiles

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On a regular basis, our publications profile members of our industry through their responses to a ...
First and foremost, sitting down with Susan Uthayakumar feels more like sitting down and conversing ...
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National ManufacturingExcellence in Manufacturing Consortium EMC’s Advantage through Excellence: Future of Manufacturing Conference is a 2½ day event exploring the competitive advantages, opportunities and successes that can be achieved by manufacturers through a variety of learning forums — up to 40 workshops, panel sessions, keynote presentations and best practice plant tours — providing delegates with outstanding opportunities for benchmarking, peer networking, learning and sharing of hundreds of best practices. An estimated 500 to 900 manufacturing leaders and stakeholders from across Canada are expected to attend. 

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Rick McCartenBy Rick McCarten

I think it was Bill Gates who said the Internet will not have an effect on society short term, but will have a profound effect on us long term. 

Long term versus short term fascinates me. Making the call for one over the other can determine the success (or failure) of companies today. 

Using Bill Gates’ long-term Internet effect example, means that business decisions about the Internet will not necessarily show short-term gain, but will show “profound” gain in the long term.

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CEW 3 Perspective 400

We often learn how to look forward by first looking back, or at the very least we realize that despite our best efforts we have not truly advanced quite so much as we had thought. Sure, technology is rapidly advancing. That’s beyond question. But what about our approach to selling it? Have we changed that much in the last 20, 40, 60 years? Inevitably there have been advances and changes in marketing, the Internet causing the biggest shift, but many of the concerns and directives that have driven the distribution and marketing of industrial electrical products remain, or at least planted the roots of the concerns of manufacturers and distributors today. 

To gain perspective of the perceptions and directions of electrical product distribution in 1960, we turn to Edwin H. Lewis. In 1960 Lewis published “The Distribution of Industrial Electrical Products” in the Journal of Marketing.

To fully define electrical product distribution in 1960, Lewis broke his study into several categories. We will follow his direction and provide his insights on the industry in each of the categories he identified.

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Looking Back

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The best memory I keep from CEDA is the way that they accepted me when I came into the business. ...
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Bnei AkivaBy Blake Marchand


Lior Levy, along with Josh Kantrowitz, led a team of 21 students earlier this year as they travelled to Hartsville, South Carolina for the annual Bnei Akiva Habit for Humanity trip, in partnership with Legrand. As a frequent supporter of Habitat for Humanity, Legrand donated the funds required to purchase the construction materials for the project.

Ms. Levy, a pre-med student from Toronto who recently received her BA in Biology while attending Yishiva University in New York.

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Looking BackLooking BackIn the 1930s to 1940s, CEDA’s Western Canada membership was very stable with old line independent companies like Horsman, Ashdowns, Brettell, Marshall Wells, Electrical Supplies Ltd., etc.

Small electrical distributors just were not acceptable for membership as they did not carry the main-line manufacturers’ goods, publish a wiring device catalogue, or employ four to five salesmen as CEDA requested.

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