Canadian Electrical Wholesaler

Mar 18, 2019

Human ResourcesBy Bill Howatt

People with low levels of coping skills are at higher risk for mental health issues and mental illness than those with high levels. Gaps in coping skills inhibit the ability to solve problems and to make healthy and effective decisions.

To examine how coping skills can predict health outcomes, Dr. Bill Howatt facilitated a doctoral research study that examined the question: “What role does an individual’s coping skills have in predicting psychological and physical health outcomes?” The study found that coping skills mattered and were, in fact, a moderator that partially explains why some individuals had better physical and psychological health outcomes than others. The study concluded that when combining a person’s coping skills with their perceived stress levels, coping skills were significant in predicting which employees were at more or less risk for health issues.

Dr. Howatt repeated the above study in the public domain by using a survey called Your Life at Work, launched in 2014 by The Globe and Mail, and which collected more than 12,000 individual responses. One interesting observation from the aggregated responses is that nearly 60% of employees go to work experiencing some form of stress originating from work or home. The degree of stress can range from low to high.

The higher the stress level individuals presented, the greater the risk for mental and physical illness that could be or is currently negatively impacting their quality of life. Moderation analyses repeated with this sample population also found that coping skills were significant for predicting health outcomes and employees’ engagement levels.

When a person cannot cope they are at risk for engaging in behaviours that can negatively impact their resiliency. They may fail to eat correctly, stay up late drinking at night, or get less than six hours’ sleep. If they don’t engage their family or friends for support, they drain their energy reserves. The lower their reserves get, the more at risk they become. Like a battery charge, the higher the resiliency levels, the greater the readiness to provide a strong output. Ultimately, a person’s resiliency levels are defined by what they do to build and restore them.

Prolonged periods of stress increase the risk for strain that results in fatigue, risk of accidents, mistakes, and physical and psychological symptoms. A person who remains under psychological strain, such as high job demands, can experience mental health issues that include symptoms of anxiety or depression that can disrupt their quality of life, especially when they are not able to keep their resiliency levels up.

The business case for investing in coping skills to support employees

Following are some examples of the direct relationship between coping skills and business imperatives that impact an organization’s top and bottom lines.

Turnover — Some employees leave their job because they can’t cope with the demands of their work or direct manager, don’t fit into the culture, or can’t get along with their peers. Lack of coping skills may be one reason that some HR leaders don’t consider. Employees’ intrapersonal skills influence how they perceive both their work and the culture, so helping an employee get a coping skills baseline assessment of their risk can be an economical and effective way to retain critical hires.
In a typical organization approximately 30% of the population can benefit from developing coping skills. In a company that is experiencing an 18% voluntary turnover rate, it’s possible that 4.5% of decisions to leave may be related to coping skills.

The estimated replacement cost of a low-paying job is 16% of annual salary, mid-range is 20%, and highly-educated executive positions, 213%. Consider ABC Company with 1,000 white collar workers. Based on an average cost of 20% of the aggregate $85,000 salary, replacing an average 19% turnover results in approximately $3.2 million annual costs. If within the 4.5% turnover related to coping skills the employer could influence a 1% improvement by facilitating coping skills within the employees’ lifecycle and retaining 10 employees a year, the cost saving would be approximately $170,000. The savings in tacit knowledge and productivity could be several times this.

Productivity — How effectively a person copes can predict their risk for mental illness, and there is a direct relationship between coping and presenteeism. Presenteeism occurs when an employee attends work feeling mentally and/or physically unwell, resulting in falling short of achieving minimal standards of performance.
If an employee is not feeling well at work and gives their best effort for only half of the day, for the other half they are performing at a substandard level or perhaps not at all. This suggests that approximately half of this employee’s salary for the day is not being fully earned. Presenteeism can be 7.5 times costlier than absenteeism, estimated at $20-$30 billion for Canadian employers.

If ABC Company found that 30% of its workforce is putting in less than 70% of its best effort each day, this means that approximately 300 full-time equivalent positions are being paid 100% for less than 70% of their best work. This suggests that in a workforce of 1,000, with an average salary of $85,000, approximately $26 million of payroll is not being fully utilized. Employees with high coping skills are at less risk for presenteeism than those without.

Disability management — Disability continues to be a concern for many organizations, especially short-term disability due to mental health issues such as adjustment disorder. These are work- or life-related problems that cause stress and can result in a person feeling depressed, anxious, or self-destructive. Cases where an employee whose mental illness isn’t resolved can develop into complex, long-term disability. Mental health problems and illnesses typically account for approximately 30% of short- and long-term disability claims.

Factors that employers will be advised to track closely include the average age of people who go on long-term disability, the reasons, and the duration. The key for any disability program is a safe return to work. There are different tactics to shorten the duration of disability absence, lessen the costs of an absence, such as to work with the employee to gradually reintegrate them into the workplace permitting them to gradually and incrementally cope with an increase in their job tasks over time.


Physical health — A prominent neurologist once said, “What’s good for your heart is also good for your brain.” There are many things we can do to support our brain to keep it healthy, just as we’ve come to do for heart health. Our brain is constantly receiving inputs from our environment through various organs. This causes our brain and body to secrete chemicals (neurotransmitters and hormones) to respond accordingly to these inputs. Some are measurable: serotonin, melatonin, GABA, dopamine, epinephrine, estrogen, testosterone, cortisol, and insulin. Every chemical has an integral part. They determine if we are calm, excitable and anxious, depressed, obsessive and compulsive, or develop a craving and addiction.


How we are able manipulate these chemicals will determine our ability to cope with stress, which in turn could determine if a mental illness is more likely to manifest. Hence, there is value in learning how to modulate brain chemicals through lifestyle. Experts often advocate having a healthy lifestyle by being more active, eating well and getting enough sleep.

Recently TELUS led a study using a wellness solution called Self-Health. They were able to show, in just 12 weeks, improved hormone profiles and reduced disease risk, including the risk of depression through lifestyle changes. This is evidence that developing healthy lifestyle skills is a coping strategy and a method of improving physical and mental resilience.


In the same pilot, we were able to show a savings of $17 per employee on the benefit side, a 9% cost reduction as a result of lowering the risk of diabetes and a cost savings of $72 per employee, a 15% reduction for heart disease in one pilot group with more junior employees.


Summing up


One key point for all employers to keep top of mind: though coping skills and resiliency are important, there is no quick fix. Employees need to be engaged in the process and to see the value of taking responsibility to learn and develop coping skills. Employers can train their leaders to better cope and manage their employees; however, no silver bullet nor training will solve this problem. The message here is that total health for a workforce is created one employee at a time, and that what an employee thinks defines what they do.


Bill Howatt, Ph.D, Ed.D., is Chief of Research and Development, Workforce productivity. This article was first published online by Morneau Shepell.

Contributors

Dr. Kelly VanBuskirk, Q.C., Ph.D, C.Arb. (P.C.), Partner, Lawson Creamer
Dr. Elaine Chin, M.D., MBA, Founder, Executive Health Centre
Dr. Jonathan Davids, MD, CCFP, FCFP, CCBOM, Dip Sport Med, Sr. Medical Director / Occupational Medicine Physician, Medical Services, Loblaw Companies Limited


* Survey says: We’re stressed (and not loving it). http://www.theglobeandmail.com/report-on-business/careers/career-advice/life-at-work/survey-says-were-stressed-and-not-loving-it/article22722102/

Photo by Simon Wijers on Unsplash

 

ABBDuring E.B. Horsman & Son’s (EBH) Annual General Meeting on March 5, 2019, ABB Canada was presented with the 2018 EBH Supplier of the Year award by Tyson Carvell, VP of Marketing. The award was received by Ed Atkinson, ABB Commercial & Construction Sales Manager for BC, on behalf of Rob Ruys, ABB Regional Manager for Western Canada.

Each year E.B. Horsman & Son monitors the sales and operations of each of their 600+ supplier partners. 

Read More

 

 

 

SouthwireIn March 2018, Southwire announced the investment of more than US$9 million back into the lives of employees through one-time employee bonuses, expanded parental leave and a strengthened commitment to education through the Bridge Scholarship Program, a one-time opportunity for eligible hourly employees seeking to further their education through a two-year degree, four-year degree or technical certification. One year later, 64 employees have been awarded the Bridge Scholarship.  

“Building organizational capability is vital to maintaining our great culture and driving business results,” says Kelley Park, Executive Vice President of Human Resources.

Read More

 

CEW 6 HR 400People with low levels of coping skills are at higher risk for mental health issues and mental illness than those with high levels. Gaps in coping skills inhibit the ability to solve problems and to make healthy and effective decisions.

To examine how coping skills can predict health outcomes, Dr. Bill Howatt facilitated a doctoral research study that examined the question: “What role does an individual’s coping skills have in predicting psychological and physical health outcomes?” The study found that coping skills mattered and were, in fact, a moderator that partially explains why some individuals had better physical and psychological health outcomes than others. The study concluded that when combining a person’s coping skills with their perceived stress levels, coping skills were significant in predicting which employees were at more or less risk for health issues.

Read More

Changing Scene

  • Prev
  The OmniCable Toronto branch recently completed its first customer order after opening ...
The Hannover Messe Trade Fair in Germany, held this year at the beginning of April, is the world’s ...
Global energy producer BP has selected Schneider Electric as one of its main electrical ...
The Stratford and District Chamber of Commerce has presented its 2019 Business Leader of the Year ...
The company’s wholesale locations will be branded Robinson Supply, and the lighting and bath ...
GE has completed the sale of its Current, powered by GE business unit to American Industrial ...
Omni Cable Corporation (OmniCable), headquartered in West Chester, PA, is proud to announce the ...
In preparation for the retirement of Gabriel Massabni in 2020, Jason Prevost has joined Leviton as ...
During E.B. Horsman & Son’s (EBH) Annual General Meeting on March 5, 2019, ABB Canada was ...
Desdowd Inc. has been chosen to serve as Thermon’s manufacturer's agent for the province of Quebec ...

CREECree, Inc. has signed an agreement to sell its Lighting Products business unit, which includes the LED lighting fixtures, lamps and corporate lighting solutions business for commercial, industrial and consumer applications, to Ideal Industries, Inc. for approximately US$310 million before tax impacts, including up-front and contingent consideration and the assumption of certain liabilities. Cree expects to receive an initial cash payment of US$225 million, subject to purchase price adjustments, and has the potential to receive a targeted earn-out payment of approximately US$85 million based on an adjusted EBITDA metric for Cree Lighting over a 12-month period beginning two years after the transaction closes.

Read More

 

 

EHRC WLNElectricity Human Resources Canada is delighted to have announced its new partnership with Women Leadership Nation™ (WLN) on International Women’s Day.

Electricity Human Resources Canada is delighted to have announced its new partnership with Women Leadership Nation™ (WLN) on International Women’s Day. This strategic alliance will offer EHRC members and Leadership Accord signatories with training, development and strategy support in their efforts to make progress in closing the Gender Gap.

Read More

 

ABB Showcases Its Vision of Leadership in Digital Industries at ABB Customer World 2019

Show ReportBy Line Goyette

Leaders and innovators from business, government and the education sector gathered for this ABB premier collaboration event. More than 11,000 delegates attended the bi-annual ABB Customer World Houston 2019 from March 4 to 7 in Houston, Texas. ABB’s latest pioneering technologies were displayed over 150,000 sq ft of a colourful, buzzy display of futuristic conveyor belts and robots, an ABB Formula E Generation 2 car, and much more groundbreaking technology.

Read More

 

 

Peers & Profiles

  • Prev
On a regular basis, our publications profile members of our industry through their responses to a ...
First and foremost, sitting down with Susan Uthayakumar feels more like sitting down and conversing ...
Sales of electrical supplies from full-line electrical distributors capture the geographic ...
Laura Dempsey has been working as an outside sales representative for E.B. Horsman & Son for ...
Michael Gentile, President and CEO of Philips Lighting Canada, has had a long and distinguished ...

 

National ManufacturingExcellence in Manufacturing Consortium EMC’s Advantage through Excellence: Future of Manufacturing Conference is a 2½ day event exploring the competitive advantages, opportunities and successes that can be achieved by manufacturers through a variety of learning forums — up to 40 workshops, panel sessions, keynote presentations and best practice plant tours — providing delegates with outstanding opportunities for benchmarking, peer networking, learning and sharing of hundreds of best practices. An estimated 500 to 900 manufacturing leaders and stakeholders from across Canada are expected to attend. 

Read More

 

 

 

Rick McCartenBy Rick McCarten

I think it was Bill Gates who said the Internet will not have an effect on society short term, but will have a profound effect on us long term. 

Long term versus short term fascinates me. Making the call for one over the other can determine the success (or failure) of companies today. 

Using Bill Gates’ long-term Internet effect example, means that business decisions about the Internet will not necessarily show short-term gain, but will show “profound” gain in the long term.

Read More

 

CEW 3 Perspective 400

We often learn how to look forward by first looking back, or at the very least we realize that despite our best efforts we have not truly advanced quite so much as we had thought. Sure, technology is rapidly advancing. That’s beyond question. But what about our approach to selling it? Have we changed that much in the last 20, 40, 60 years? Inevitably there have been advances and changes in marketing, the Internet causing the biggest shift, but many of the concerns and directives that have driven the distribution and marketing of industrial electrical products remain, or at least planted the roots of the concerns of manufacturers and distributors today. 

To gain perspective of the perceptions and directions of electrical product distribution in 1960, we turn to Edwin H. Lewis. In 1960 Lewis published “The Distribution of Industrial Electrical Products” in the Journal of Marketing.

To fully define electrical product distribution in 1960, Lewis broke his study into several categories. We will follow his direction and provide his insights on the industry in each of the categories he identified.

Read More

Looking Back

  • Prev
The best memory I keep from CEDA is the way that they accepted me when I came into the business. ...
In the 1930s to 1940s, CEDA’s Western Canada membership was very stable with old line independent ...
Prior to the late 1950s there was little if any involvement in CEDA by the so-called “national ...
  As 2017 marks the 150th anniversary of Confederation, we take a look back at an aspect of ...

Bnei AkivaBy Blake Marchand


Lior Levy, along with Josh Kantrowitz, led a team of 21 students earlier this year as they travelled to Hartsville, South Carolina for the annual Bnei Akiva Habit for Humanity trip, in partnership with Legrand. As a frequent supporter of Habitat for Humanity, Legrand donated the funds required to purchase the construction materials for the project.

Ms. Levy, a pre-med student from Toronto who recently received her BA in Biology while attending Yishiva University in New York.

Read More

 

 


Looking BackLooking BackIn the 1930s to 1940s, CEDA’s Western Canada membership was very stable with old line independent companies like Horsman, Ashdowns, Brettell, Marshall Wells, Electrical Supplies Ltd., etc.

Small electrical distributors just were not acceptable for membership as they did not carry the main-line manufacturers’ goods, publish a wiring device catalogue, or employ four to five salesmen as CEDA requested.

Read More

 

 

 

Copper $US Dollar price per pound

Kerrwil Publications

538 Elizabeth Street, Midland,Ontario, Canada L4R2A3 +1 705 527 7666
©2019 All rights reserved

Use of this Site constitutes acceptance of our Privacy Policy (effective 1.1.2016)
The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Kerrwil